Vehicle Recovery

At Headlands garage we offer local recovery, by appointment, for breakdowns within the Kettering area. This recovery is free, subject to the vehicle being taken to the Headlands garage and having a 1 hour diagnostics test to try to understand and find out the problem.

We also offer a free courtesy car if you wish to have the vehicle repaired at Headlands garage. This ensures that you are able to finish any tasks or go about everyday life during the vehicle’s repair.

Further details:

• The vehicle must be accessible at the time of collection, not blocked in by other vehicles or parked in such a manner that would make it impossible for us to reverse our truck up to it.
• We will honour any quote we provide, subject to the facts we are supplied with are accurate.
• If the vehicle requires pushing or manoeuvering then there must be someone present to assist. We do appreciate that a vehicle can’t always be left in a suitable loading place prior to our arrival; if someone cannot be present please inform us in advance so we can make prior arrangements at no extra cost to you.
• Any vehicle that is in such a condition as to be unsuitable for transportation (loose panels and other serious structural defects etc) or will not roll within reason (seized gearbox, wheels, brakes etc.) then it will not be transported and any deposit will not be refunded.
• Damage during transit. We will only be held responsible for damage caused by us during loading and unloading or anything else caused as a direct result of our actions. Any damage caused by outside forces, such as loose chippings on a road surface, cannot be covered. This does not apply to any road accident where there is no question as to the cause of the damage sustained.
• Where a collection delivery time is agreed, there must be someone at each location to dispatch and accept the vehicle (unless prior arrangements have been made with ourselves). Waiting times in excess of one hour will be charged at £25 per hour.
• Whilst we aim to arrive at the designated times, we cannot be held responsible for circumstances out of our control, traffic jams etc. But we will keep any parties involved fully informed of any delays by phone, along with revised estimated arrival times.
• We cannot be held responsible for any loss of income or other factors not outlined here.

As a member of the Good Garage Scheme, you can be confident that the work your car needs will be carried out to the highest standards by highly trained technicians and covered by our 12,000 mile/12 month parts and labour warranty for extra peace of mind.

To find out more about our Vehicle Recovery in Kettering, get in touch online or call us directly on 01536 411314